Medicare took steps this week to make it easier for patients to file complaints about unsatisfactory medical care.
Already, hospitals must give patients a written notice telling them how to file a complaint with an independent review agency. Under the new proposal, the rule would be expanded to clinics, home health agencies, surgery centers, rehabilitation centers, nursing homes, hospices and other providers — all of which would have to give patients the notices. Doctors would not be included.
Examples of issues that could be raised include medication errors, unnecessary tests, wrong diagnoses or incorrect medical instructions.
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CMS has published the proposed rule in the Federal Register and is accepting comments until April 4.
See: http://www.gpo.gov/fdsys/pkg/FR-2011-02-02/pdf/2011-2275.pdf
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